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Tue Feb 06, 2018

Business Development Advisor for Urban Sanitation


Company: SNV Tanzania

Expiry Date: 16.Feb.2018

SNV Tanzania is looking for the following personnel to join a team working on an Urban Sanitation and Hygiene Programme:

Business Development Advisor for Urban Sanitation

SNV is a not-for-profit international development organization founded in the Netherlands nearly 50 years ago. SNV has built a long-term, local presence in 38 of the poorest countries in Asia, Africa and Latin America. SNV works with local based development partners, other civil society organizations, government institutions and businesses to develop the capacities of local communities. Through its works, SNV links local communities to basic service providers to increase their income and to empower local communities to fight against poverty and take ownership of their own development.

SNV has recently started a new Urban Sanitation and Hygiene programme focused on two cities: Shinyanga Municipality and Arusha City. The programme is currently in its’ initial 9 month inception that will inform and build out to a five year programme (2017-2022). To support the work on this programme, we are looking for a Business Development Advisor to be the technical lead in relation to market-based approaches, behaviour change communications/marketing and local service provider capacity building.

Programme Summary

Urban Sanitation and Hygiene for Health and Development is a multi-country programme that works with municipal governments to develop inclusive, safe and sustainable city-wide sanitation services. SNV Tanzania is seeking an experienced WASH professional to be part of the SNV Tanzania team (already comprised of a Programme Manager and Urban Sanitation & Hygiene Engineer) of this multi-country programme.

The programme integrates insights in WASH governance, investment and finance, behavioural change communication, business models and management of sanitation services. It will engage private sector, civil society organizations, users and local authorities to improve public health and development opportunities in their city.

The programme will serve as a framework for countries to develop their work as well as a basis for
exchange and knowledge development between countries. The programme will have a strong learning component involving teams and partners.

The key components are:
• BCC and awareness for safe urban sanitation and hygiene
• Safe and affordable (consumer) services
• WASH Governance
• Smart finance and investment
• Safe treatment, disposal and re-use

Overview of the Position

Business Development Advisor - Lead and manage the activities associated with achieving the
desired market development result: Increased availability of affordable and appropriate WASH products and services. Appropriate WASH products and services are often absent or only responding to the needs of the wealthiest consumer segments, thereby severely limiting the options to poorer consumers to practice safe WASH behaviours. The programme does not assume that any service provider or service model is better than any other; WASH service providers can be private, government or community managed.

By improving WASH service provision, the programme aims to increase the availability of environmentally sustainable (including climate resilient), affordable and appropriate products and
services for all consumers, including those at the bottom of the pyramid.

This will be done with a three-fold strategy:
• Improving the performance of WASH service providers
• Increasing the availability of financial services for both service providers as well as users
• (consumers)
• Developing new products and services for consumers at the bottom of the pyramid with attention for the different needs and interests of women and men and for the possible climate change effects.

The programme will start from an analysis of current WASH service provision, which include a climate vulnerability and resilience analysis and may include for example an analysis of supply chains of WASH products in a district or of the performance of a water utility in a city. Together with local stakeholders, an understanding will be built of the gaps, opportunities and the needs for improving services. When needs are found in the capacity and performance of service providers themselves, the programme will work with them on specific performance aspects, which may include planning, financial management, data management, occupational health and safety, climate preparedness and so on. It is expected that improved performance of service providers will result in increased efficiency and effectiveness of WASH service delivery, reducing cost and increasing service levels, as well as outreach.

Key Responsibilities

• Technical Expertise - Provide technical expertise for the development of market-based approaches, business models and financing options, that support effective urban WASH service provision in the target cities/municipalities
• Network and Relationship building - Build and maintain effective relationships, with the government and local authorities, other programme countries and external partners
• BCC/Marketing strategies – Lead the development of Behaviour Change Communication strategies and approaches that stimulate demand for WASH services
• Capacity Building – Design and facilitate the roll-out of capacity building initiatives that support local service providers in both the public and private sectors
• Technical assistance management - Identify and manage experienced technical service providers and consultants – inlcuding developing ToRs with key deliverables and services required by the project, and manage agreements/contracts within the advisor’s control
• Workplan implementation - Ensure the timely implementation of the project work plan in the key areas of business development, as per the SNV project management procedures, accounting principles and donor requirements and contract
• Procurement, administrative & finance procedures - Collaboratively work with the support staff in procurement, admin and finance to comply with SNV procedures and ensure the smooth and timely implementation of processes and activities
• Monitoring, Evaluation and Reporting - Formulate and implement M&E plans; ensure data collection and reporting for the project, including risk monitoring and donor reporting
• Knowledge, documentation and communication - Ensure full synthesis, analysis and documentation and sharing of project insights and results, and engage in research and studies that contribute to gathering evidence-based knowledge
• Other – Engage in any other activities discussed with the programme manager that contribute to SNV, the WASH Sector and the project’s success

Candidate profile

• Relevant advanced academic qualification in WASH; market and/or business development or related field;
• 7+ years of relevant experience in WASH service delivery including previous experience in Urban Sanitation;
• Proven track record in developing studies and technical approaches and successfully translating them to achievement of results on the ground;
• Experience of behaviour change communication and marketing approaches for triggering and sustaining demand for services
• Strong relationship management skills with a range of actors including government officials and private sector representatives;
• Solid facilitation skills with the ability to manage/guide technical assistance and build the capacity of local service providers
• Proficiency in English and Kiswahili required, both written and oral
• The successful candidate will be a self-motivated achiever with excellent intercultural leadership, teamwork, coaching, communication, networking and organisational skills

Contract Type: National
Contract Duration: 1 year initial term, extendable upon performance and successful completion of activities
Expected Start Date: ASAP
Information Duty Station: Based in Mwanza, with significant travel to Arusha, Dodoma and
Dar es Salaam. Reporting to: Programme Manager

How to Apply for this job:
Interested candidates who meet the key qualifications are encouraged to send in their applications. The application should contain a CV, motivation letter, a selection of relevant samples of your work from previous jobs, and your salary history for the last three years. Your CV should contain at least three referees from previous employers only. All applications should be sent to TanzaniaHR@snv.org with the Job title you are applying for clearly marked in the subject of the email.

The deadline for sending in applications is 16 February 2018. Only candidates who have been selected for an interview will be contacted.

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