Quality Assurance Manager

Industry: Manufacturing Minimum Experience: 8 years Position Designation**:** Quality Assurance Manager Function: QA and Business Improvement Location: Dar es Salaam **Reports to:**QSHE Manager Subordinates: i. Quality assurance Engineer- Coil Rolling Meal ii. Quality assurance Engineers –Metal coating line(MCL) iii. Quality assurance Engineers –Manufacturing Long Products Externally interacts with: Third Party Inspection Agents, Certification Agents, TBS and Suppliers 1.Key responsibilities: a. This position manages Quality Assurance for both internal and external customers. The position co-ordinates and reviews all the other relevant functions on QUALITY benchmarks b. Manage generation of non-conforming products-Ensure the reduction of generation of defective material by implementing inspection and testing programmes, upgrading of SOPs and Quality plans. Guide quality team to use scientific methods to analyse defects in the product to go to root cause analyses and implement corrective and preventive action by appropriately changing the SOPS , Quality plans and process parameters c. Management of Integrity for testing and classification of raw materials and in house products ( HRC,CRC,AZ, coils, Profiled sheets) into prime products or defective products- Improve precision of test results through calibration programmes, upgrading equipment by regular interaction with equipment suppliers. Guide Optimization of process control parameters by experimenting and review of the quality plans. d. Provide technical expertise in designing of quality plans and standard operating procedures e. Provide technical expertise on upgrading of process capability parameters to improve quality and yield f. Ensure required statutory ®ulatory requirements are met as per the current laws and government orders g. ) Provide technical expertise in procurement of new quality control and laboratory equipment h. Manage customer satisfaction - Manage customer complaint redressal process, benchmark the organization's products against competitors, providing technical support in developing of new products and product warranties i. Be responsible for implementation of ISO 9001:2008 quality Management system j. Ensure the achievement of all KPIs for Quality department (Yield, prime volumes, no. of customer complaints e.tc.) k. Identify training needs of the subordinates and organise for training in conjunction with HRD for Navision, Quality and ISO Management systems at the organization. KEY SPECIFICATIONS FOR THE POSITION 2.Education and Experience: Educational: Bachelor’s degree in Chemical/ Metallurgical/Mechanical Engineering or Equivalent degree from a recognized institution. Alternately a Master’s degree in Chemistry with industry experience in process plants Other Qualifications as an added advantage: Lead auditor training in ISO 9001, ISO 14001; ISO 180001 Postgraduate education in SHEQ/operations management Knowledge of ERP usage Work Experience: · The ideal person must have at least 8 years of professional experience with at least 5 years in a quality management function in a manufacturing firm 3.Key Competencies and Skills: Execution Self starter with superior problem-solving, analytical and organizational skills and a track record for high performance and superior delivery Strong quantitative and qualitative skills; detail-oriented with ability to see the big picture and to work effectively at both high and detailed levels Ability to quickly learn and apply new concepts in the course of work as well as to produce high volumes of quality work product on concurrent projects under deadline pressures Interpersonal Effective team player with a strong team spirit, enthusiasm and ability to motivate others coupled with strong presentation, facilitation, consulting, and written and verbal communication skills Ability to work with and influence others with different priorities and at varying levels in organization Communicates effectively with others and demonstrates good listening skills Resolves conflicts and negotiates with others in respectful manner Proven mentoring and coaching skills with ability to train and develop others in an adult learning environment Leadership Effective change agent with ability to establish a vision and motivate others to drive toward accomplishment of related goals and objectives Results-focused with a bias for action and the ability to translate organizational objectives into local and actionable goals Embraces diversity and encourages partnering and teamwork Encourages open and constructive discussion of issues and challenges Dependable and professional with high level of emotional intelligence Knowledge: Sound working knowledge and experience using and applying process improvement best practices and techniques/methodologies in a structured project environment Strong knowledge of quality management methodologies, data collection and analysis,, process capability analysis, financial impact, root-cause identification, Lean principles, transition planning, performance monitoring and operating procedures planning. Working knowledge and ability to communicate effectively with technical or IT process and business owners a plus Strong proficiency in Windows, Excel, Word, Visio and PowerPoint essential 4.Language requirements: a. English b. Kiswahili 5.Additional/Specific to work requirements: Good understanding of quality management Systems Experience and knowledge of pertinent legislations, regulations, standards and policies pertaining to the best practices in quality management and knowledge and experience in Metal coating process, Cold rolling process, ERP Usage, and ISO 9001, ISO 14001 and ISO 18001 Quality Management, Environmental and Occupational Safety Systems. A client seeks to hire a qualified candidate for the position of a Quality Assurance Manager To apply for this job, please go to the following website www.brightermonday.co.tz

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