IT TECHNICAL SUPPORT OFFICER

Company Industry: NGO Job Level: Entry Level Work Type: Full Time Highest Qualification: Bachelor Years of Experience: 2 years Location: Other Dar es Salaam District Dar Es Salaam Description: Specific responsibilities Co-lead together with the Head of Information Communication and technology (lCT) Unit of the MoHCDGE the design and implementation of a web portal. In collaboration with the Head ICT Unit and NSC National Coordinator develop and execute a plan for implementation of NSMIS web and mobile systems, Under the supervision of the NSC National Coordinator to create and update data elements, data sets 'and indicators to feature monitoring indicators of the NSC phase II. Co-lead together with the ICT Unit and NSMIS Focal person the development and implementation of training of system users (NSC focal persons) during the system rollout. Under the guidance of the NSMIS Focal person, manage and monitor NSMIS instances (live and test instances) to ensure they are up-and-running and continuously working efficiently. Under the guidance of the NSMIS Focal person, perform system custornization and updating whenever there in new update or release of the software. Under the direction and guidance of NSC Coordinator, ensure the NSMIS dashboard is up-to-date, accurately displaying current information determined by NSC Coordinator,' . Technically support the Regional and Council NSC implementing teams arid their coordinators to perform regular data cleaning. Under the direction of the NSC National Coordinator, assign different data sets (forms) to their respective data collection points (organization units) particularly for newly established Regions and Councils. By the 5th day of each month, to deliver a comprehensive report on the previous month's activities and outputs in a format agreed with the HPSS Chief Technical Services Officer and the NSC National Coordinator, 3. Additional responsibilities Management and registration of new system users, ? Troubleshootinq and fixing users' system log-in problems and issues. Resetting users' forgotten username or passwords, Manage user accounts, for example: changing credentials of staff who moved from one district to another. • Create standard reports and establishlnq the system as per users' requirements. Qualifications Bachelor of Computer Science or similar qualifications from a recognised high learning institute. Proven high level of integrity, trust and ability to work well in a fast paced workflow Understands the government system both local and central especially the health department 2 years' experiences of working in health Information System or related field. Excellent interpersonal skills; demonstrated ability to interact professionally with culturally diverse staff, clients, and consultants. Competence to assess priorities and manage a variety of activities in a time-sensitive environment and meet deadlines with attention to detail and quality. Proven record of aligning diverse, multi-level teams with project mission and vision. Track record of strong commitment to sharing knowledge, documenting experiences, supporting creative initiatives, and sharing credit Desirable but not essential knowledge in developmenUcustomization of open source application Desirable but not essential knowledge in android application developmenUcustomization Application should be accompanied with:- A well-typed CV; Certified copies of relevant certificates; Names of at least three (3) referees with reliable contacts; Contact address during daytime (Postal Address, Cell phonerrelephone number, Skype, e mail) Send your application to the following address: HR and Administration Manager, HR and ADMINISTRATION Department, Health Promotion and System Strengthening (HPSS) Project, P.O. Box 29, Dodoma Also Online application via email: hpssjobs@hpss.or.tz Only short listed candidates will be contacted. DEADLINE: The deadline for submission of application is on 26th April, 2018 16.00 hours. A client seeking a qualified candidate for the position of an IT TECHNICAL SUPPORT OFFICER

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