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Tue May 15, 2018

Customer Service Officer

Banking & Finance

Company: BrighterMonday

Expiry Date: 28.Jun.2018


Company Industry: Banking & Finance
Job Level: Entry Level
Work Type: Full Time
Highest Qualification: Bachelor
Years of Experience: 1 year

Location
Other Dar es Salaam District Dar Es Salaam
Description
Key Responsibilities :
• Prospecting and recruiting new customers for the various personal banking products for the branch.
• Ensure high customer service standards at all times, by coordinating the services required with all the stakeholders inside and outside the branch.
• Managing and controlling the customer queues by monitoring the banking hall
• Ensure customers are well informed of all the products on offer
• Order ATM cards, cheque books, issue account balances and attend to Front Office account queries
• Assist in compliance with operational risk requirements e.g. KYC, AML, health & safety standards; observe security situations in the banking hall.
• Ensure all entries being processed are fully authorized
• Perform any other duties as assigned by the line manager

Qualifications:
• Bachelor degree
• Ability to quickly grasp and understand banking policies, guidelines (rules), systems
• Must be honest, firm, smart and hard working

Applications Deadline: 20th May 2018

Please note:
• Only shortlisted Candidates will be contacted.
• Applicants must indicate the position they are applying for.

To apply for this job, please go to the following website:
https://www.brightermonday.co.tz/job/customer-service-officer-9mddnn

Salary: 0

Hits: 206
Posted by Admin




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