RECEPTIONIST

Company Industry: Banking & Finance Job Level: Entry Level Work Type: Full Time Highest Qualification: Not Specified Years of Experience: 1 year Location : Other Dar es Salaam District Dar Es Salaam Description Working in a customer focused environment, he/she will be backed by individuals within the company that are supportive and collaborative and can provide a wealth of experience and expert knowledge to help him/her successfully achieve his/her own goals. Responsibilities -Meeting and greeting clients -Scheduling appointments and meetings internally and externally and preparing meeting and training rooms when necessary. -Arranging couriers -Answering and forwarding calls ensuring that questions and requests that arise are directed to the correct place internally for resolution & escalated if required, whilst also working to resolve questions and problems independently. -Screening phone calls -Sorting and distributing post -Making travel plans and booking accommodation and transportation for visitors. -Preparing presentations, meeting minutes, etc. -Daily coordination of various administrative tasks including providing Executive Assistance to the CEO. -Ensure optimal customer service experience at every client interaction by taking personal ownership and delivering a personal service which exceeds customer expectations. -Other duties of similar responsibilities assigned from time to time. Requirements -Prior experience as a receptionist or in related field. -Strong verbal and written communication skills, with an ability to communicate and maintain a professional demeanour at all times with all levels of personnel and customers. -High level of competency in Microsoft Office applications particularly Outlook, Word, Excel and PowerPoint -Consistent, professional dress and manner. -Good time management skills. -Demonstrated ability to work to deadlines and maintain attention to detail -Experience with administrative and clerical procedures. -Able to contribute positively as part of a team, helping out with various tasks as required. -Strong interpersonal and organisational skills, able to respond to any enquiries via telephone or computer. -Detail oriented with the ability to multi-task. -A strong work ethic and positive attitude. -Ability to work alone and as part of a multi-cultural team. -Self-confident and decisive with a high level of personal impact. -Credibility in communicating at all levels internally and externally. -Highly motivated and self-starting. -Good command written and verbal of English language mandatory. Other languages beneficial. -Be based and eligible to work in (or willing to relocate to) Dar Es Salaam, Tanzania. To apply for this job, please go to the following website: https://www.brightermonday.co.tz/job/453865

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