Director Of ICT And Operations

Key Responsibility: Heading the Directorate of ICT and Operations Take ownership of audit process (Audit preparations, Intra- audit & Post Audit Remediation) to ensure Audit targets set are achieved Ensure all departments under Directorate of Operations adhere or comply with all Operations related policies and procedures through designing and implementing regular checks as part of the internal reviews and ensuring effective remediation of any gaps. Work close with Directorate of Finance to ensure accounts classification and defined business rules are in place for each account allocated to Operations & IT. Ensure accounts reconciliations and attestations are done and reported as per agreed frequency with Finance to avoid any risk. Ensure NOSTRO, Central Bank, ATM/Cash & any other identified suspense accounts frequently used to process payments are closely monitored and exceptions receive utmost attention according to escalation matrix. Ensure Operations & IT have sufficient resources including people and equipment to deliver on operational and customer commitments. Put in place a proper capacity plan that will allow proper utilization and fair assessment of human resources available. Manage annual planning and review of MTP, STP and Revised Annual Forecast (RAF) budgets for the Operations & IT including the setting ofMTP and STP Financial targets & standards and related measures and anticipated financial cost targets. Ensure costs in Operations & IT are within the agreed budget or achieve a favourable budget variance Ensure Treasury Operations and loan processing centres are well equipped, efficient and effective to provide desired services to the business functions Supervise the role of Maintaining and updating the existing Management Information Systems. Supervise the role of Creating and maintenance of data base, system design and development. Devise Security schemes for protection of data and information and supervising the updating of the Institution website. Performs any other duties as may be assigned by CEO Source: Mwananchi

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