Receptionist III – 3 Post s

Primary Duties and Responsibilities: a) Answering telephones from within and outside the Branch ; b) Screening, routing and connecting calls; c) Keeping record of all v isitors who enter/visit the Branch ; d) Responding to enquiries and obtaining information for customers, visitors and members of the public; e) Providing information a b out the Bank as may be required including location of departments, offices and employees at the Branch and in the Bank; f) Taking messages and informing other employees of visitors’ arrivals or cancellations of appointments; g) Performing other related duties as may be assigned by the head of division

• 19